Karla & Brad H.
Barbara was a lifesaver for us last summer when we moved to Silicon Valley for my husband’s job while I was 7 months pregnant with twins. Barbara is efficient she arranged 3 days of house hunting for us in a targeted area that suited our needs and she pre-screened the houses so that we would not waste any time. Barbara is knowledgeable she knows Silicon Valley and surrounding areas very well. She could accurately describe the nuances of different cities and neighborhoods to give us a feel for what it would be like to live in each one including traffic levels, school reputations, and activities in the area. She answered a multitude of questions we had regarding the home-buying process in California so that we’d feel more confident in making an offer. Barbara is an effective communicator the house we wanted to have 6 other offers within the first week of it being on the market! She put together a persuasive offer package from us to the sellers, complete with a photo of our family standing in their back yard, a letter from us to the sellers, and all of the facts about our offer in a neat binder. She stayed in close contact with the sellers’ agent throughout negotiations, which made the difference between the seller forgetting about us in a crowd of other eager buyers and the seller putting our faces on our name and offer and accepting. Barbara is diligent when we did find the house we wanted, she worked through issues with a faulty appraisal, which caused downstream problems with our lender. She didn’t stop at the second appraisal, when it was inaccurate. She pushed for a third appraisal and continued to send supporting data to the appraiser and lender until the appraiser finally completed a third and more accurate appraisal. She was on the phone with us, the lender, and the appraiser until this was taken care of, during all hours of the day weekends too. Barbara has a great network she provided us with contacts for home repair contractors and potential babysitters. If we came across any problems, the service providers were eager to quickly fix any issues, knowing they came recommended by Barbara. Barbara cares she treated us as her family, checking in on us personally from time to time and bringing me home-cooked meals or taking me to lunch while my husband was working long hours. She invited us to her daughter’s graduation party and introduced us to people in the community who might be our new neighbors. Her actions helped me and my husband feel more at ease during a nerve-tracking time. She continues to stay in contact with us, visiting around the holidays and dropping in now and then to check on the baby girls. I would recommend Barbara to anyone looking to buy or sell a house especially if you need an experienced agent, who can gracefully handle dynamic situations, and you want an expert with a personal touch that can make the process enjoyable.